Stay & Book · Tulum Hotel Zone
Reserve the residence
Choose your dates and our concierge will confirm availability personally — usually within the hour.
Where You Rest
Tell us a little, and we'll do the rest
No black-box booking engine — a real person reads every enquiry and replies with availability and a tailored quote.
Prefer to talk?
We're quick to reply, every day.
Concierge
concierge@casacarolinatulum.com
+52 984 000 0000
Response Time
Usually within the hour
Book Direct
Best rate, no platform fees
Every Stay Includes
Taken care of, from the moment you arrive
Mornings
Daily breakfast
A complimentary continental breakfast prepared fresh on site every morning.
Service
On-site staff
Housekeeping and security throughout your stay; a chef's kitchen ready for your own use or staff to cook.
Comfort
Full air conditioning
Newly upgraded A/C across all seven bedrooms and the living, dining and kitchen spaces.
Connection
Starlink internet
High-speed Starlink with a backup generator for reliable connectivity, 24/7.
Privacy
Your own beach
The only villa on this stretch of the Tulum Hotel Zone — the sand is exclusively yours.
On Request
Private chef & concierge
Private chef, airport transfers, excursions and reservations, all arranged on request.
Good To Know
The essentials
3:00 PM
Check-in
11:00 AM
Check-out
3 nights
Minimum stay
16
Max guests
3-6 mo
Book ahead (peak)
10+ nights
Extended-stay rates
Small pets
By prior arrangement
Deposit
Refundable, at booking
Everything You Need to Know
Frequently asked
Casa Carolina books quickly, especially during peak season (December–April) and major holidays. We recommend reserving at least 3–6 months in advance to secure your preferred dates.
A minimum of 3 nights. During peak holiday periods a 7-night minimum may apply.
Yes — a refundable security deposit is required at the time of booking. Full details are provided during the reservation process.
Extended-stay discounts are available for bookings of 10 nights or more. Contact us directly for a custom quote.
The villa comfortably sleeps up to 16 adults across 7 bedrooms.
Yes — Casa Carolina is the only villa on our stretch of beach in the Tulum Hotel Zone. You'll never share it with other guests. It's exclusively yours for your stay.
Yes — newly upgraded with full A/C throughout, including all 7 bedrooms and the living, dining and kitchen spaces.
Absolutely. The villa has Starlink high-speed internet and a backup generator, ensuring connectivity 24/7.
Yes. On-site staff assist with housekeeping and security throughout your stay, and every morning guests enjoy a complimentary continental breakfast prepared fresh on site.
Yes — private chef services can be arranged. Please enquire at the time of booking. We can also arrange airport transfers, excursions and restaurant reservations.
Check-in is 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available on request, subject to availability.
Small pets can be accommodated with prior permission and an additional deposit.
Smoking is permitted in designated outdoor areas only, and is strictly prohibited inside the villa.
Cancellation terms vary by booking channel and season; full details are provided at the time of reservation. We strongly recommend travel insurance.
The ultimate beachfront location
A private oasis directly within the coveted Tulum Hotel Zone — walking distance to world-famous restaurants like Hartwood and Arca.
Casa Carolina sits on the beach side of the Hotel Zone, immediately past La Valise Hotel. If you reach the arch at the entrance to the Sian Ka'an Biosphere, you've gone about 1 km too far.
